Editorial policy

Sources

We rely first on primary sources: the regulator Ofcom, GOV.UK and legislation, the network operators (such as Openreach, CityFibre and Virgin Media O2) and the published terms of broadband providers. Where useful we also cite established specialist and consumer sources, such as thinkbroadband, ISPreview and Which?. Every guide ends with a list of its sources and the date they were accessed.

Checking

Each guide shows two dates: when it was first published and when its facts were last checked. Figures that change regularly, such as coverage statistics, price rises and compensation amounts, are dated in the text so you can see how current they are.

Updates

We keep a calendar of known changes, including Ofcom's coverage reports, the annual round of price rises each spring, new compensation amounts each April and the retirement of the old landline network. When something changes, we update the guide and its "last checked" date.

Independence

Fibrary is not paid by any broadband provider or network. We carry no advertising, affiliate links or sponsored content, and we do not recommend particular providers or deals. Company names are used only to explain how the market works.

Corrections

If you think something on the site is wrong or out of date, please check the linked source first, as rules and prices can change quickly. We correct errors as soon as we confirm them and update the "last checked" date.

Not advice

The guides are general information for UK households. They are not legal, financial or technical advice for your particular situation.

Last updated 13 November 2026.